Careers

Want to Contribute to the Success of a High-Growth Healthcare Technology Company?

Come Join a Team That Is Making a Difference in Healthcare Every Day!

At Stratasan, we believe that informed growth planning drives better strategic decision-making. We provide market intelligence and actionable insights that allow hospitals and health systems to thrive in the challenging healthcare market.

Open Positions

We're Always Looking for Bright, Ambitious, Team Players.

Sales Development Representative

If you’re comfortable in a high-energy technology growth company environment and are passionate about contributing to our cause and helping the Stratasan team win, we have a position for you. We are looking to add a Sales Development Representative to our rapidly growing Lead Generation Team. See first-hand how a growing company communicates with prospects and customers in an effort to continually add value to the healthcare ecosystem.

About You:

You’re hungry to learn, grow, and stretch beyond your comfort zone. You thrive in a team environment, have a competitive spirit, and have a will to win. You aren’t intimidated by challenges or mistakes, but instead, see them as opportunities to improve.

Key Responsibilities:

  • Research prospective organizations to identify key stakeholders
  • Adhere to a regular cadence of communication with prospective accounts
  • Manage and maintain a pipeline of interested prospects in a Client Relationship Management (CRM) system
  • Schedule product demos, discovery calls, and face-to-face meetings for Account Executives
  • Where necessary, support lead generation efforts such as trade shows, content generation and sharing, email marketing campaigns, marketing collateral, et al

Compensation:

Salary is based on relevant experience. You’ll be awarded with variable compensation for each successful discovery call scheduled and completed, plus a bonus based on the achievement of annual successful discovery call goal.

Preferred Reading:

Predictable Revenue;Aaron Ross & Marylou Tyler

Stratasan is committed to building a culturally diverse internship program and strongly encourages applications from minorities, women, or members of other underrepresented groups.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

Customer Success Associate

Overview of Position:

Develops and maintains favorable relationships with new and existing clients in order to increase revenue. Ensures that provided products and services consistently meet client needs. May be responsible for providing sales quotations as well as sustaining and renewing client contracts. Contributes to moderately complex aspects of a project.

Responsibilities:

  • Responsible for successfully onboarding new customers and setting the communication cadence
  • Work closely with sales and support to make sure all client needs are addressed in a time sensitive manner
  • Work cross-departmentally to advocate for specific needs of assigned accounts
  • Monitor client project requests and make sure all requests are understood, fully vetted, and on schedule
  • Run point on assigned accounts and coordinate renewals / upsells with the Sales Team
  • Maintain internal and external client documentation and communication, making sure all records are kept up to date
  • Analyze customers’ needs and suggest changes or direction that that puts the client in a better strategic direction
  • Provide Stratasan development and products team with customer feedback to help identify potential new features or products
  • as the primary point person for Stratasan’s support applications
  • Curate and manage a support knowledgebase for companywide reference
  • Compile and analyze data from customer support interactions to identify trends

Desired Background and Skills:

  • Proven experience as an account or project manager
  • Technical aptitude and ability to learn software programs
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Ability to cultivate positive working relationships with customers and co-workers
  • Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
  • Healthcare experience is a plus
  • Passionate about building relationships
  • Bachelor’s degree or relevant experience required

How to Apply

Please send your resume to customersuccess@stratasanwp.wpengine.com

Stratasan is committed to building a culturally diverse program and strongly encourages applications from minorities, women, or members of other underrepresented groups.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

Apply at careers@stratasan.com or via LinkedIn

Why Stratasan

Our Team

We hustle. We care deeply about our work and achieving the company’s purpose, and we hold each other accountable for doing so. We trust one another, have fun together, and put the team first. We are Stratasan.

Our Office

Our office is located in downtown Nashville, just steps away from the Bicentennial Capitol Mall State Park. Our space is open and interactive, and we pride ourselves with having the best coffee around, sourced from a local roastery, Bongo Java.

Our Approach

Growth is in our DNA. Not only do we help hospitals and health systems grow strategically, but we are dedicated to the growth of our employees, both personally and professionally.

Our Benefits

  • Stratasan Everybody Makes Coffee

    Our Values

    Everybody Makes the Coffee

    We help where help is needed. Whether we’re asked to pitch in on an important call, run a meeting at the last minute, or make the morning coffee - everybody does what’s necessary to keep the engine running. We don’t believe in “pulling rank.”

  • Stratasan Honest Conversations

    Our Values

    Honest Conversations
    Make Us Stronger

    The toughest conversations, when approached with kindness and respect, yield the best outcomes for the business and the team. We don’t hide from tough conversations.

  • Stratasan Seek to Understand

    Our Values

    Seek First to Understand

    We try to see other people’s perspective prior to sharing ours. We make a deliberate effort to see things from their point of view and refrain from judgement until we do. This goes for interaction with customers, colleagues, and prospects alike.

  • Stratasan Assume Positive Intent

    Our Values

    Assume Positive Intent

    We believe it’s important to start from the assumption that people are good and that their intentions are positive. We believe this builds stronger and more trusting relationships.

  • Stratasan Challenge

    Our Values

    We'll Figure it Out

    We may not immediately have the answer to a question or solution to a problem, but we are always committed to finding one. We believe most challenges can become great opportunites - with a little brainstorming, thoughtful conversation, and a resourceful attitude. Whatever comes our way, We'll figure it out.

  • Stratasan Success

    Our Values

    Our Success is My Success

    We support one another, strive for the success of the team, and recognize that nothing is done alone.

  • Stratasan Don't Quit

    Our Values

    Show Up Don't Quit

    Whatever we are doing at Stratasan, we must first consciously Show Up; and when things are difficult we must convinces ourselves Don’t Quit.

Like What You See?

Check Out Our Latest Updates

News, Events and Trainings