Careers

About You:

You’re hungry to learn, grow, and stretch beyond your comfort zone. You thrive in a team environment, have a competitive spirit, and have a will to win. You aren’t intimidated by challenges or mistakes, but instead, see them as opportunities to improve.

Key Responsibilities:

• Research prospective organizations to identify key stakeholders
• Adhere to a regular cadence of communication with prospective accounts
• Manage and maintain a pipeline of interested prospects in a Client Relationship Management (CRM) system
• Schedule product demos, discovery calls, and face-to-face meetings for Account Executives
• Where necessary, support lead generation efforts such as trade shows, content generation and sharing, email marketing campaigns, marketing collateral, et al

Compensation:

Salary is based on relevant experience. You’ll be awarded with variable compensation for each successful discovery call scheduled and completed, plus a bonus based on the achievement of annual successful discovery call goal.

Preferred Reading:

Predictable Revenue;Aaron Ross & Marylou Tyler

Stratasan is committed to building a culturally diverse internship program and strongly encourages applications from minorities, women, or members of other underrepresented groups.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

Responsibilities:

• Responsible for successfully onboarding new customers and setting the communication cadence
• Work closely with sales and support to make sure all client needs are addressed in a time sensitive manner
• Work cross-departmentally to advocate for specific needs of assigned accounts
• Monitor client project requests and make sure all requests are understood, fully vetted, and on schedule
• Run point on assigned accounts and coordinate renewals / upsells with the Sales Team
• Maintain internal and external client documentation and communication, making sure all records are kept up to date
• Analyze customers’ needs and suggest changes or direction that that puts the client in a better strategic direction
• Provide Stratasan development and products team with customer feedback to help identify potential new features or products
• as the primary point person for Stratasan’s support applications
• Curate and manage a support knowledgebase for companywide reference
• Compile and analyze data from customer support interactions to identify trends

Desired Background and Skills:

• Proven experience as an account or project manager
• Technical aptitude and ability to learn software programs
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Ability to cultivate positive working relationships with customers and co-workers
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
• Healthcare experience is a plus
• Passionate about building relationships
• Bachelor’s degree or relevant experience required

How to Apply

Please send your resume to customersuccess@stratasanwp.wpengine.com

Stratasan is committed to building a culturally diverse program and strongly encourages applications from minorities, women, or members of other underrepresented groups.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.