Congratulations, Jason Haley!

Director, Customer Success

Congratulations to Jason Haley on his recent promotion to Director, Customer Success! 

Jason’s extra effort, dedication, insights, and opinions over the last three years that I have known him are extremely valuable to Stratasan’s success. His “I think I can” attitude and drive were the fuel behind this promotion. I look forward to continuing to work with Jason and am glad we are on the same team! – Stephanie Johnson, SVP, SRG & Customer Success

In this position, Jason will manage the team responsible for client success. He will be the key owner of the Customer Success teams performance, metrics, and day-to-day operations and he reports to the SVP Customer Success.

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Deactivating Idle Accounts

At Stratasan, we’re always working to make sure we keep your data safe and secure. To support that effort, we’re going to begin deactivating accounts that are idle for more than 180 days. This protects data from being accessed by employees who have possibly changed roles or organizations. Accounts can easily be reactivated by organization administrators or a member of our Stratasan Customer Success team.

We will be rolling this out in mid-February. If you are an administrator and would like a list of affected accounts within your organization, contact your Customer Success Manager ahead of time, or email support@stratasan.com.

 

 

Welcome to the Team: Louis Joseph

Louis Joseph

Account Manager, Customer Success Team

Louis-JosephLouis joined the Stratasan team in September of 2017 as a Customer Success Analyst with the Customer Success Team. In this role, he manages client relationships and works across all departments to ensure a consistent and exceptional experience for our customers. Louis has a Bachelors in Business Management as well as an MBA  from Berry College. Before Stratasan, he worked with the Strategic Resource Group at LifePoint Health where he was the primary strategic planning contact for a division of hospitals. Prior to that, Louis spent 5 years as a Client Manager with WinShape Teams, a culture and leadership development foundation offering services to a wide variety of clients ranging from local businesses to Fortune 500 companies. He and his wife have two dogs, and when not working, he enjoys spending time on the lake with friends and family and creating things out of wood and leather.